In case of urgent assistance on products or services acquired from Petróleos Mexicanos, we make available for you the emergency number, through which you will be assisted by qualified personnel the 24 hours all days of the year.
Emergencies and reports on clandestine outlets in Pemex pipelines
01800 228 9660
Center of Coordination and Support for Emergencies (CCAE) of Petróleos Mexicanos
National telephone number: 066
Direct line (Mexico City): (55) 1944 9920
Switchboards telephone number: (55) 1944 2500, extension 49166
E-mail: ccae@pemex.com
Invasion of pipeline rights of way
North Area (Sonora, Chihuahua, Coahuila, Nuevo León, Tamaulipas and Durango): 01 800 834 8000
Center Area (Federal District, State of Mexico, Tlaxcala, Hidalgo, Querétaro, Guanajuato, Aguascalientes, San Luis Potosí, Jalisco, Colima and Michoacán): 01 800 012 2900
South Area (Veracruz, Puebla, Oaxaca, Tabasco, Chiapas, Campeche and Yucatán): 01 800 021 0570
System of Emergencies in Carriage for the Chemical Industry (SETIQ)
01 800 002 14 (Mexican Republic)
(55) 5559 1588 (Mexico City)
